Inbox Intelligence: Set Up a CS System That Drives Retention
Inbox Intelligence: Set Up a CS System That Drives Retention
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RM99.00
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RM99.00
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Inbox Intelligence: Set Up a CS System That Drives Retention
Regular price
RM99.00
Regular price
RM99.00
Sale price
Unit price
/
per
Customer service isn’t a cost center — it’s a revenue engine. This guide shows you how to build a CS system that reduces churn, improves LTV, and turns buyers into loyal fans.
You’ll learn how to:
- Set up a tiered support system (in-house or outsourced)
- Create SOPs for returns, complaints, and escalations
- Automate FAQs and responses with templates
- Turn support tickets into upsell opportunities
- Track CS metrics (response time, CSAT, NPS, etc.)
