Skip to product information

Inbox Intelligence: Set Up a CS System That Drives Retention

Inbox Intelligence: Set Up a CS System That Drives Retention

Regular price RM99.00
Regular price RM99.00 Sale price
SAVE Liquid error (snippets/price line 116): Computation results in '-Infinity'% Sold out
 
Inbox Intelligence: Set Up a CS System That Drives Retention

Inbox Intelligence: Set Up a CS System That Drives Retention

Regular price RM99.00
Regular price RM99.00 Sale price
SAVE Liquid error (snippets/price line 116): Computation results in '-Infinity'% Sold out

Customer service isn’t a cost center — it’s a revenue engine. This guide shows you how to build a CS system that reduces churn, improves LTV, and turns buyers into loyal fans.

 


You’ll learn how to:

 

  1. Set up a tiered support system (in-house or outsourced)
  2. Create SOPs for returns, complaints, and escalations
  3. Automate FAQs and responses with templates
  4. Turn support tickets into upsell opportunities
  5. Track CS metrics (response time, CSAT, NPS, etc.)

 

View full details